ABOUT BEE & POLLEN

Bee and Pollen is a Colorado-based boutique that offers floral design, home goods and gifts. The company was founded in 2020 by a pair of life-long friends, Kendall Richardson and Ellory Kreidle. 

The pair have always maintained their passion for creating together from their younger days in elementary school to their present day lives. Their friendship is held by many things, especially a love of flowers, plants, and simple life moments. Much like the bee and pollen go together - so do Kendall and Ellory.

Like all flowers, they started from the ground up. As florists and small business owners, the goal is to create beautiful arrangements and offer a variety of unique home goods and gifts to brighten your day. As creatives, they understand the importance of the details, so they work together to ensure all details down to the petal are thought out. 

 

BEE & POLLEN PROMISE

We strive to provide the freshest, colorful and fragrant flowers for our customers. Always bringing joy to those who receive. Our team of dedicated florists strives to bring happiness in every bouquet created.

REFUNDS & RETURNS

DELIVERIES & PICKUP 

Deliveries will arrive between 11 am and 6pm. Because of the high volumes we are juggling, we can't guarantee more specific times than that, but do our best to take note of flowers going to businesses with certain hours of operation.

You, the customer, are responsible for the information provided during checkout. While we're normally happy to call and confirm anomalies, like the recipient being the same as the sender, or no card message, due to high volumes, we won't be able to do this during the holiday rush. But if you need to change something about your order, definitely feel free to email us or give us a call.

If you are sending flowers to someone at a business, apartment, or any building where flowers cannot be left outside, drivers will likely call recipients BEFORE LEAVING THE SHOP to make sure they are at the location and able to come out to gather the delivery. No worries - it doesn't ruin the surprise, it just bumps the surprise a little sooner and gives them a fun bit of time to be filled with anticipation!

If we are not able to leave the flowers, there will be the option to pick up the order instead from our shop or the option for a re-delivery which will require a fee of 50% the original of delivery fee. 

Unfortunately, there are no returns for customers when recipients refuse to receive a delivery.

Same day delivery order cutoff is 3 pm (Exceptions: Valentine's Day & Mother's Day require ordering more in advance).Delivery Available Tuesday - Saturday (Exceptions: Valentine's Day & Mother's Day when they fall on a Sunday).

RETURNS

All live product sales (PLANTS & FLOWERS) are FINAL.Unopened and undamaged items are accepted in shop within 14 days of purchase for exchange or store credit with copy of receipt.ALL HOLIDAY ITEMS ARE FINAL SALE. 

Need assistance?

Call (720) 654-4064 or email us at info@beeandpollen.shop.